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Accessibility Statement for vitalpharmacies.ie

This is an accessibility statement from Vital Pharmacies

Measures to support accessibility

Vital Pharmacies take the following measures to ensure accessibility of vitalpharmacies.ie

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Appoint an accessibility officer.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.  Vitalpharmacies.ie is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of  vitalpharmacies.ie . Please let us know if you encounter accessibility barriers:

We try to respond to feedback within 2 Business Days.

Compatibility with browsers and assistive technology

vitalpharmacies.ie is designed to be compatible with the following assistive technologies:

  • Chrome Web Browser with NVDA screen reader on windows

Technical specifications

Accessibility of  vitalpharmacies.ie  relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of vitalpharmacies.ie, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for vitalpharmacies.ie:

  1. Screen reader use: The site has not been fully tested for screen reader compatability so some issues may occur.
  2. Focus State: Some elements display low text contrast on focus.
  3. Google maps: vitalpharmacies.ie uses a third party google maps tool on the Store Locator page. Some elements of this are not fully accessible.
  4. Skipped heading levels: On some pages a heading level has been skipped.
  5. Redundant links: Some links in close proximity of each other link to the same location.
  6. Text contrast: Text has been placed over imagery in some areas which some users may find visually busy and may need page contrast to be increased.

Assessment approach

Vital Pharmacies assessed the accessibility of vitalpharmacies.ie  by the following approaches:

  • Third party assessment.

Formal complaints

Feedback and contact information

You can contact us to request information or for assistance in accessing any content or functionality that is inaccessible.

For information and general enquiries, please contact info@vitalpharmacies.ie

Vital Pharmacies welcomes your feedback on the accessibility of our website and digital tools. Please notify us if you encounter any accessibility issues which you would like us to review.

If you are not satisfied with our response, you can make a complaint under either the Equal Status Act 2000 (No. 8 of 2000) or the Disability Act 2005 (No. 14 of 2005) or both.

Advice on making a complaint under the Disability Act is available on the website of the Office of the Ombudsman.

Advice on making a complaint under the Equal Status Act is available on the website of the Workplace Relations Commission.

 

Date

This statement was created on 20/08/2026

Accessibility Statement for Vital Pharmacy